General Terms and Conditions

V.O.P (General Terms and Conditions) of the operator of the online store BH Ebabo s.r.o. for sales contracts concluded via e-commerce (https://ebabo.sk)

ART. 1 – BASIC PROVISIONS

1.1 These General Terms and Conditions govern the rights and obligations of the Contracting Parties arising from the Sales Contract concluded between the Seller, who is BH Ebabo s.r.o Obeckov 29, 99 105 Sklabiná Company ID No.: 48 276 863, registered in the Commercial Register of the District Court Banská Bystrica, Section: Sro, Insert No. 28653/S, Tax ID No.: 2120129924, VAT ID No.: SK2120129924 (hereinafter referred to as the “Seller” or “Operator”) and the Buyer (hereinafter referred to as the “Buyer” or “Customer”), the subject of which is the purchase and sale of goods on the Seller’s e-commerce website. Seller’s contact details: Business name: BH Ebabo s.r.o Registered office: Obeckov 29, 99 105 Sklabiná,ID No.: 48 276 863 Registration: in the Commercial Register of the District Court Banská Bystrica, Section: Sro, Insert No. 28653/S VAT ID: 2120129924 VAT ID: SK2120129924 Phone: 0918632966 Email: info@ebabo.sk Account number for cashless payments: 3549231053 IBAN: SK 14 0200 0000 003549231053 1.2 The Operator of the Online Store publishes a list of goods offered to the Customer and allows the Customer to order goods via the Application at the Internet address: ebabo.sk, (hereinafter referred to as the “e-shop”). These Terms and Conditions are tied to e-commerce purchases. By ticking the box before submitting an order in the form of an e-shop, the customer expresses that he has read the General Terms and Conditions in full, understood their content and all the terms and conditions, and that he agrees with them. 1.3 The purchase of goods via e-commerce can be made by natural persons and legal entities, regardless of the legal form. 1.4 The Parties agree that by ticking the box before sending the order to the Seller, the Buyer confirms that he agrees that these General Terms and Conditions and their terms and conditions will apply to all sales contracts concluded on the e-commerce website ebabo.sk operated by the Seller, on the basis of which the Seller delivers the goods presented on the website in question to the Buyer (hereinafter referred to as the “Purchase Contract”) and to all relationships between the seller and the buyer, arising mainly during the conclusion of the purchase contract and the complaint of the goods. 1.5 The General Terms and Conditions are an integral part of the Purchase Contract. In the event that the seller and the buyer conclude a written purchase contract in which they agree on terms different from the general terms and conditions, the provisions of the purchase contract will take precedence over the general terms and conditions. 1.6 Information about the goods listed in the e-commerce catalog is drawn from publicly accessible sources and the manufacturer’s official website. The operator of the online store reserves the right to change the information about the goods contained in the e-commerce catalog without prior notice. However, before concluding a purchase contract with the seller, the buyer will be provided with the main characteristics of the goods or the nature of the service to the extent appropriate to the means of communication used and the goods or service.

ART. 2 – ORDER, ORDERING OF GOODS, ORDER CONFIRMATION, METHOD OF CONCLUDING A PURCHASE CONTRACT

2.1 Sending an order is not conditional on the customer’s registration in the database of the online store operator, but is conditional on confirmation of consent to the GTC and the processing of their personal data in accordance with the relevant provisions of Act No. 122/2013 Coll. on Personal Data Protection. 2.2 After sending the order, the customer will be sent an information email with the subject “Order registration”, which will confirm the inclusion of the order for processing. This creates a purchase contract between the supplier and the customer and confirms the order. If necessary, all further information regarding your order will be sent to the e-mail address provided. 2.3 Upon confirmation of the order, the total price of the ordered goods and services will be confirmed, together with the delivery date and other requirements stipulated by the legislation of the Slovak Republic. In the event of a higher price for goods than stated in the e-shop catalogue, the online store operator is obliged to request the customer’s consent to change the price according to the current price list before confirming the order. In such a case, the buyer has the right to withdraw from the contract. By granting the customer’s consent to the price change and the subsequent confirmation of the order by the operator of the online store, the contractual relationship is considered concluded in accordance with the relevant provisions of the Civil Code. 2.4 In the event that the Buyer does not take over the goods after the telephone or e-mail confirmation of the order without prior written withdrawal from the contract, the Seller reserves the right to assert its claim for compensation for the damage incurred in the amount of the actual costs of the attempted unsuccessful delivery of the order. 2.5 All received electronic orders are considered a draft contract and are considered binding. 2.6 The Purchase Contract is concluded by binding acceptance by the Seller of the proposal to conclude the Buyer’s Purchase Contract. 2.7 The binding acceptance of the Buyer’s order by the Seller is an e-mail confirmation from the Seller to the Buyer of the acceptance of the order after the previous acceptance of the order by the Buyer and after verification of the availability of the goods, valid prices and the delivery date of the goods requested by the Buyer. 2.8 Binding acceptance of the order includes information on the name and specification of the goods the sale of which is the subject of the purchase contract, as well as information on the price of goods and/or other services, information on the delivery time of the goods, the name and data on the place where the goods are to be delivered and data on the price, conditions, method and date of transport of the goods to the agreed place of delivery of the goods for the buyer, information about the seller (business name, registered office, company registration number, registration number in the Commercial Register, etc.) and other requisites stipulated by law. 2.9 In the case of ongoing promotions, the sale of goods on the Seller’s website is governed by the binding terms and conditions of the respective promotion in addition to these General Terms and Conditions. In the event that the Buyer orders goods contrary to the terms of the relevant promotion, the Seller is entitled to cancel the Buyer’s order. The customer will be informed about the cancellation of the order via e-mail and in the event of payment of the purchase price or part thereof, the funds will be returned within 14 days to the account designated by the customer, unless otherwise agreed with the seller.

ART. 3 – RIGHTS AND OBLIGATIONS OF THE SELLER

3.1 The Seller is obliged: 3.1.1 deliver the goods to the Buyer on the basis of an order confirmed by the Seller in the agreed quantity, quality and deadline and pack them or arrange them for transport in the manner necessary for their preservation and protection, 3.1.2 ensure that the delivered goods comply with the applicable legislation of the Slovak Republic, 3.1.3 Immediately after the conclusion of the Purchase Contract, but no later than with the delivery of the Goods, provide the Buyer with a confirmation of the conclusion of the Purchase Contract on a durable medium, e.g. by e-mail. 3.1.4 hand over to the Buyer all documents necessary for the receipt and use of the goods and other documents prescribed by applicable legal regulations (instructions in the Slovak language, warranty card, delivery note, tax document) to the Buyer at the latest together with the goods in written or electronic form. 3.2 The Seller has the right to proper and timely payment of the purchase price from the Buyer for the delivered goods. 3.3 The Seller has the right to cancel the order if, due to the stock being sold out or the goods are unavailable, he is unable to deliver the goods to the Buyer within the time specified in these Terms and Conditions or at the price specified in the Online Store, unless he agrees with the Customer on substitute performance. The customer will be informed about the cancellation of the order by phone or e-mail, and in the case of payment of the purchase price or part thereof, the funds will be returned within 14 days of the cancellation of the order to the account designated by the customer, unless otherwise agreed with the seller. 3.4 The Seller reserves the right to verify the identity of the Buyer or the person authorized to collect the goods when collecting the goods in person at its stores, in cases where the delivery of the goods by the buyer is paid in advance by card, bank transfer or by means of an invoice with a due date.

ART. 4 – BUYER’S RIGHTS AND OBLIGATIONS

4.1 The Buyer has been informed by the Seller that the Purchase Price is part of the Order. 4.2 The Buyer is obligated to: 4.1.1 to receive the purchased or ordered goods, 4.1.2 pay the agreed purchase price to the Seller within the agreed due date, including the cost of delivery of the goods, 4.1.3 not to damage the reputation of the Seller, 4.1.4 confirm receipt of the goods in the delivery note by his/her signature or the signature of a person authorised by him/her 4.3 The Buyer has the right to have the goods delivered in the quantity, quality, date and place agreed by the Contracting Parties in the binding acceptance of the order.

ART. 5 – DELIVERY AND PAYMENT TERMS

5.1. The goods are sold according to the displayed designs, catalogues, type sheets and swatches of the seller placed on the seller’s e-commerce website. 5.2 Once the invoice has been issued, the goods will be sent to the customer if they have ordered this service. The seller sends a tax document with the goods – an invoice, or a delivery note and a warranty card if it is delivered together with the goods). 5.3 Unless otherwise agreed, the operator of the online store undertakes to deliver the goods to the customer within 30 days of the email confirmation of the order. If the operator has not fulfilled its obligation to deliver the item within the time limit referred to in the first sentence, the buyer shall call on the buyer to deliver the item within the additional reasonable time provided by the operator. If the seller fails to deliver the item within this additional reasonable period, the buyer is entitled to withdraw from the contract. 5.4 When delivering the goods, the customer undertakes to open the delivered shipment in front of the courier and find out if its contents are complete and do not show signs of damage (this does not apply to white goods products). If it finds incompleteness, it is more likely to make a report about it together with the courier. The customer is obliged to completely unpack the goods at home immediately after receiving the shipment and find out if they are mechanically damaged. In the event of mechanical damage, he undertakes to immediately inform the operator of the online store, who will agree with him on the next steps!. Later claims of mechanical damage can only be accepted if the buyer proves that the claimed defects already had the goods at the time of receipt from the carrier. If the delivered parcel is visibly damaged, you do not sign the delivery note to the delivery person until you have inspected the goods under the packaging in his presence! In case of damage to the goods, document the damage (preferably with a photo), file a complaint with the delivery person and immediately inform the operator of this fact. 5.5 If the customer (buyer) unreasonably refuses to accept and pay for goods duly delivered on delivery without prior written withdrawal from the contract, the customer hereby undertakes to pay the transport costs to the online store operator, determined according to the valid price list of Slovenská Pošta a.s. 5.6 The place of performance of the contract (delivery of goods) means the registered office (residence) or place of business of the Buyer specified in the information about the customer when ordering the goods. The goods will be delivered by the Operator using the services of third parties (Courier Service), unless otherwise agreed. In the event that the Buyer does not take over the goods within 7 days after the expiry of the period specified in the Purchase Contract without prior written withdrawal from the contract, the Seller is entitled to claim compensation for the damage incurred in the amount of the actual costs of the attempt to deliver the order unsuccessfully. After 14 days from the date on which the buyer was obliged to take over the goods, the seller is entitled to withdraw from the purchase contract and sell the goods to a third party. 5.7 In the event that the Seller transports the goods to the Buyer to the place specified in the Purchase Contract by the Buyer, the Buyer is obliged to take over the goods in person or arrange for the goods to be taken over by a person authorised by the Buyer in the event of his/her absence to take over the goods specified in the Purchase Contract and to sign a protocol on the delivery and handover of the goods. A third party authorized to take over the goods specified in the purchase contract is obliged to submit to the seller the original or a copy of the purchase contract and proof of payment for the goods and a written power of attorney. If it is necessary to repeat the delivery of goods due to the Buyer’s absence at the place specified in the Purchase Contract, all costs incurred therewith shall be borne by the Buyer. 5.8 The Seller is entitled to invite the Buyer to take over the goods before the expiry of the period agreed in the Purchase Contract. 5.9 The delivery of the goods is carried out by handing them over to the Buyer or a courier for transport to the Buyer. 5.10 The ownership right to the goods passes to the buyer upon receipt of the goods by the buyer in case the condition of payment of the purchase amount in full is met. 5.11. The Buyer is entitled to withdraw from the Purchase Contract in the event of non-delivery of the goods by the Seller within the period specified in 5.3 of the Terms and Conditions, and the Seller is obliged to return to the Buyer the already paid part of the purchase price within 14 days of the delivery of the withdrawal from the Purchase Contract by wire transfer to the Buyer’s account designated by the Buyer. 5.12 The Buyer is obliged to pay the Seller the purchase price, including the cost of delivery of the goods, in cash, or by payment card upon personal receipt of the goods, cash on delivery at the place of delivery of the goods or by wire transfer to the Seller’s account, specified in the acceptance of the order or on the Seller’s website at the time before the receipt of the goods. The buyer can also use the option of a consumer installment loan. 5.13 When paying cash on delivery, in addition to the price of the goods, the customer is also charged a surcharge according to the current transport price list, which is listed on the e-shop website. The customer pays the total cash on delivery payment in full to the courier upon receipt of the shipment. 5.14 In the case of payment by bank transfer, the customer will make the payment immediately after confirming the order, but no later than within 3 calendar days. The purchased goods will be dispatched only after the payment of their price, which means that the entire price of the goods, including any surcharge for transport, is credited to the account of the online store operator. If the payment to the online store operator is not credited to the account within three calendar days of order confirmation, the customer has the right to cancel the order in question. 5.15 In the event that the Contracting Parties are entitled to reciprocal reimbursement of the services provided, they shall settle these obligations within 14 days of the right to return the performances, i.e. from the valid withdrawal from the Purchase Contract.

ART. 6 – PURCHASE PRICE, SHIPPING AND PACKAGING

6.1 The Buyer is obliged to pay the Seller the purchase price of the Goods agreed in the Purchase Contract and/or according to the Seller’s price list valid at the time of the conclusion of the Purchase Contract, including the costs of delivery of the Goods (hereinafter referred to as the “Purchase Price”). 6.2 In the event that the Buyer pays the purchase price to the Seller by wire transfer, the day of payment is considered to be the day on which the entire purchase price was credited to the Seller’s account. 6.3 The Buyer is obliged to pay the Seller the purchase price for the agreed goods within the period specified in the purchase contract, but no later than upon receipt of the goods. 6.4 In the event that the Buyer pays the Seller the purchase price for the goods agreed in the purchase contract, the Buyer is entitled to withdraw from the purchase contract and demand a refund of the purchase price only in accordance with the applicable legislation of the Slovak Republic and these General Terms and Conditions. 6.5 The price of the goods includes value added tax (VAT) and recycling fees. In some cases, the price does not include the cost of delivery of the ordered goods to the destination, which is provided as an additional service (these cases are specified in the shipping price list published on the ebabo.sk page). All promotions are valid while stocks last, unless otherwise specified for a specific product. 6.6 The Operator of the Online Shop may change the price of the goods listed in the e-shop catalogue for orders of all products before confirming the order in the event of a change in legislation, a change in exchange rates, a significant increase in inflation and a change in prices from manufacturers or suppliers of goods, or if it finds out that the price has been incorrectly indicated. The operator of the online store is obliged to inform the customer of this fact. The operator of the online store is obliged to request the customer’s consent to change the price according to the current price list before confirming the order. In such a case, the buyer has the right to withdraw from the contract. 6.7 When making purchases in the Online Shop, it is not possible to apply any Club, Member or Employee Discounts.

ART. 7 – ACQUISITION OF OWNERSHIP AND TRANSFER OF RISK OF DAMAGE TO GOODS

7.1. The buyer acquires the ownership right to the goods only upon full payment of the full purchase price for the goods. 7.2. The risk of damage to the goods passes to the buyer at the time when he takes over the goods from the seller, or if he fails to do so in time, then at the time when the seller allows him to dispose of the goods and the buyer does not take over the goods.

ART. 8 – BINDING BY AN OFFER, CANCELLING AN ORDER, RETURNING GOODS

8.1 The Operator of the Online Shop is bound by the offer, including the price of the goods, from the confirmation of the order by electronic message with the subject “Order Confirmation” to the expiry of the delivery period agreed with the Customer. 8.2 In the event that the order has not been confirmed – but at least within 24 hours of its receipt, the customer has the right to cancel it. In this case, the customer is not charged a cancellation fee. 8.3 In the event that the Buyer does not take over the goods after the telephone or e-mail confirmation of the order without prior written withdrawal from the contract, the Seller reserves the right to assert its claim for compensation for the damage incurred in the amount of the actual costs of the attempt to deliver the order unsuccessfully. 8.4 If the Customer cancels the order due to non-compliance with the published price or delivery time by the Online Store Operator, the cancellation fee will not be charged to the Customer and the deposit paid or the entire amount will be refunded to the Customer within 14 calendar days from the date of delivery of the notice of withdrawal from the contract (cancellation of the order) by wire transfer to the bank account designated by the Buyer, unless they agree otherwise. 8.5 The Customer may cancel the order by sending a request to the e-mail address info@ebabo.sk, by phone or in person at the Seller’s premises, (BH Ebabo s.r.o Obeckov 29, 99 105 Slabiná) 8.6 The Operator of the Online Shop has the right to cancel an order if, due to the fact that the goods are sold out or unavailable, and after making all the efforts that can be reasonably required of them, they are unable to deliver the goods to the Customer within the period specified in these Terms and Conditions or at the price specified in the E-Shop, unless otherwise agreed with the Customer. 8.7 The Operator of the Online Shop has the right to cancel the order even if it is unable to contact the Customer – by phone, e-mail (within 14 working days from the receipt of the electronic order from the Customer or from its confirmation). 8.8 The customer will be demonstrably informed of the cancellation of the order by phone or email. 8.9 In the event that the Buyer has already paid part or all of the purchase price for the cancelled order for the goods, this amount will be refunded to the Buyer within 14 calendar days from the date of delivery of the notice of withdrawal from the contract (cancellation of the order), by wire transfer to the account designated by the Buyer. 8.10 Only goods can be returned unused, undamaged and, if possible, in their original packaging. 8.11 If the conditions for return of goods are met, the Buyer will be refunded the full amount paid for the goods.

ART. 9 – PROCESSING OF PERSONAL DATA

9.1. The Controller has taken appropriate technical, organisational and personnel measures corresponding to the manner of personal data processing, taking into account, in particular, the applicable technical means, the confidentiality and importance of the personal data processed, as well as the scope of possible risks that are capable of disrupting the security or functionality of its information systems within the meaning of Act No. 122/2013 Coll. on Personal Data Protection.

ART. 10 – WITHDRAWAL FROM THE PURCHASE CONTRACT

10.1 The Customer has the right to withdraw from the Purchase Contract under the conditions regulated by Act No. 102/2014 Coll. on Consumer Protection in the Sale of Goods or the Provision of Services on the basis of a distance contract or a contract concluded outside the Seller’s business premises and on amendments to certain acts, within 14 days from the date of receipt of the goods. The goods are deemed to have been taken over by the buyer at the moment when the buyer or a third party designated by him, with the exception of the carrier, takes over all parts of the ordered goods, or if the 10.1.1 the goods ordered by the Buyer in one order are delivered separately, at the moment of receipt of the goods that were delivered last, or if the 10.1.2 delivers goods consisting of several parts or pieces, at the moment of receipt of the last part or last piece, or if 10.1.3 the goods are delivered repeatedly over a defined period of time, at the moment of receipt of the first delivered goods. 10.2 Clauses 8.3 and 2.5 of these General Terms and Conditions shall apply to the withdrawal from the Purchase Contract. The cost of returning the goods is borne by the customer. 10.3 Unless otherwise agreed between the Operator of the Online Shop and the Customer, the Customer may not withdraw from the Contract in the case of goods made according to the specific requirements of the Consumer, or goods intended specifically for one consumer, or goods that cannot be returned due to their characteristics. 10.4 In the event of a valid and effective withdrawal from the contract, the operator of the online store shall refund the purchased price paid to the customer without undue delay, no later than 14 days from the date of delivery of the notice of withdrawal from the contract by transfer to the account designated by the customer or by postal order. If the goods are returned incomplete, damaged, or in a condition that shows a failure to observe reasonable care on the part of the customer, or excessive excessive wear and tear of the goods on the part of the customer, the customer is obliged to reimburse the operator of the online store for the costs incurred when putting the product back to its original condition. 10.5 The Customer may exercise its right of withdrawal within 14 days from the date of delivery of the goods, in writing, by e-mail to the info@bebabo.sk. The right to withdraw from the contract cannot be exercised by phone or by sending an SMS message. 10.6 The Seller is entitled to withdraw from the Sales Contract due to the sale of stocks, unavailability of goods, or if the manufacturer, importer or supplier of the goods agreed in the Purchase Contract has interrupted production or made such material changes that made it impossible to perform the Seller’s obligations under the Purchase Contract or for reasons of force majeure, or if all efforts that can be reasonably required of the Seller have been made, is not able to deliver the goods to the customer within the period specified in these Terms and Conditions or at the price indicated in the online store. The Seller is obliged to immediately inform the Buyer of this fact and return the already paid advance payment for the goods agreed in the Purchase Contract within 14 days of the notification of withdrawal from the Contract by transfer to the account designated by the Buyer. 10.7 By sending the order to the Seller, the Buyer confirms that the Seller has fulfilled its information obligations in a timely and proper manner pursuant to the provisions of Section 3 (1) of the Act on Consumer Protection in the Sale of Goods. 10.8 Withdrawal from the Purchase Contract by means of the withdrawal form according to the previous paragraph of these General Terms and Conditions must contain the information required therein. By withdrawing from the purchase contract, the buyer is obliged to deliver the goods to the seller together with accessories, including the original proof of purchase, warranty card, instructions for use, etc., and if possible in the original packaging, by sending or bringing them to the address BH Ebabo s.r.o Obeckov 29, 99 105 Slabiná 10.9 If the Buyer withdraws from the Purchase Contract, any ancillary contract related to the Contract from which the Buyer has withdrawn shall also be cancelled from the outset. 10.10 The Buyer may withdraw from the Purchase Contract, the subject of which is the delivery of goods, even before the withdrawal period begins. The withdrawal period is maintained if the buyer sends a notice of exercise of the right of withdrawal before the withdrawal period expires. 10.11 Upon withdrawal from the Purchase Contract, the Seller shall refund to the Buyer all payments demonstrably made by the Buyer in connection with the conclusion of the Purchase Contract, in particular the purchase price, including the cost of delivery of the goods. However, the Seller is not obliged to reimburse the Buyer for additional costs if the Buyer has chosen a delivery method other than the cheapest conventional delivery method offered by the Seller. Additional costs are the difference between the delivery costs chosen by the buyer and the cost of the cheapest conventional delivery method offered by the seller. Payments will be refunded to the Buyer within 14 days from the date on which the Seller receives the Buyer’s notice of withdrawal from the Purchase Contract. Payment will be made in the same way that the Buyer used to pay the Seller, unless the Buyer has agreed with the Seller on another method of payment. 10.12 The Seller is not obliged to refund to the Buyer all payments under Clause 10.14 of these General Terms and Conditions before the goods have been delivered to the Buyer from the Buyer or until the Buyer proves that the goods have been sent back to the Seller. The payment for the purchased goods will therefore be paid by the Seller to the Buyer only after the goods have been delivered back to the address specified in clause 10.11 of these General Terms and Conditions or after the presentation of a document proving that the goods have been sent back, whichever is earlier. 10.13 In the event that the Buyer withdraws from the contract and delivers to the Seller goods that are used and are damaged or incomplete, or the value of the goods in question is reduced as a result of such treatment of the goods that is beyond the treatment necessary to determine the characteristics and functionality of the goods, the Seller is entitled to compensation against the Buyer in the amount of the value of the repair of the goods and restoration of the goods to their original condition, or the claimant has the right to demand reimbursement of the reduction from the consumer the value of the goods. 10.14 The Buyer is obliged to send back or hand over to the Seller the goods together with accessories, including the original proof of purchase, warranty card, instructions for use, etc., and if possible in the original packaging, no later than 14 days from the date of withdrawal from the contract. 10.15 In the event of withdrawal from the contract, the Buyer bears the direct costs of returning the goods to the Seller or a person authorized by the Seller to take over the goods. When withdrawing from the contract, the buyer bears the direct costs of returning the goods, which, due to their nature, cannot be returned by post. The direct costs associated with the return of goods cannot be reasonably calculated in advance. 10.16 According to the available information, an estimated estimate of these costs is from EUR 3.80 to EUR 75.00 depending on the size, weight of the goods, the distance from where the return of the goods is made and the prices at which the carrier selected by the buyer provides its services. 10.17 In the event that the Buyer fails to comply with any of the obligations specified in these Terms and Conditions, the withdrawal from the Purchase Contract is not valid and effective and the Seller is not obliged to return all demonstrable payments under Article 10.14 of these General Terms and Conditions to the Buyer and at the same time is entitled to reimbursement of the costs associated with sending the goods back to the Buyer. 10.18 The Buyer may not withdraw from the Purchase Agreement, the subject of which is 10.18.1 provision of the service, if its provision has begun with the express consent of the consumer and the consumer has declared that he has been duly instructed that by expressing this consent he loses the right to withdraw from the contract after the full provision of the service, and if the service has been fully provided, 10.18.2 the sale of goods or the provision of services, the price of which depends on the movement of prices on the financial market, which the Seller cannot influence and which may occur during the period of withdrawal from the contract, 10.18.3 sale of goods made according to the specific requirements of the consumer, goods made to measure or goods intended specifically for one consumer, 10.18.4 sale of goods that are subject to rapid deterioration or perishability; 10.18.5 sale of goods enclosed in protective packaging that are not suitable for health protection or hygienic reasons (e.g. creams, cleansing lotions and lotions, teas, oils, etc.) and whose protective packaging has been broken after delivery, 10.18.6 the sale of goods which, due to their nature, may be inseparably mixed with other goods after delivery; 10.18.7 the sale of phonograms, video recordings, audiovisual recordings, books or computer software sold in protective packaging, if the consumer has unpacked the packaging; 10.18.8 sale of periodicals, with the exception of sales under a subscription agreement, and sale of books not supplied in protective packaging.

ART. 11 – FINAL PROVISIONS

11.1. The Seller reserves the right to change these General Terms and Conditions. The obligation to notify the change in these General Terms and Conditions in writing is fulfilled by placing it on the Seller’s e-commerce website. 11.2. If the purchase contract is concluded in writing, any change to it must be in writing. 11.3. In case of doubt, the Contracting Parties have agreed that the period of use is considered to be the time from the delivery of the goods to the Buyer (including the day of delivery) to the date of returning the goods to the Seller, or handing over the goods to the courier service for the purpose of their transport to the Seller. 11.4. The Contracting Parties have agreed that communication between them will be carried out mainly in the form of e-mail messages, or by letter, or by telephone. 11.5. Sales contracts concluded via e-commerce are governed by the relevant provisions of Act No. 22/2004 Coll. on Electronic Commerce, Act No. 250/2007 Coll. on Consumer Protection, Act No. 102/2014 Coll. on Consumer Protection in the Sale of Goods or the Provision of Services on the Basis of a Distance Contract or a Contract Concluded Outside the Seller’s Business Premises and on Amendments to Certain Acts, as well as Act No. 40/1964 Coll. of the Civil Code and these General Terms and Conditions (hereinafter referred to as the “GTC”) governing the details of their conclusion and implementation. All contractual relations between the Seller and the Buyer are concluded in accordance with the law of the Slovak Republic. In the event that the consumer is not a party to the contract, legal relationships not regulated by these General Terms and Conditions shall be governed by Act No. 513/1991 Coll. Commercial Code, as amended. 11.6. These General Terms and Conditions become effective against the Buyer upon sending an electronic order by the Buyer. 11.7. By ticking the box before submitting the order, the buyer confirms that he has read these General Terms and Conditions, understood their content and fully agrees with them.